Frequently Asked Questions
Everything you need to know about your 4TH ARQ order.
How long does shipping take?
Standard shipping typically takes 3-5 business days within Ireland and the UK, while international orders may take 7-10 business days depending on your location.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a refund.
How do I find the right size?
Each product page features a detailed size guide. Our collections are designed for a contemporary fit; if you are between sizes, we generally recommend sizing up for a more relaxed aesthetic.
Can I change or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 30 minutes of the order being placed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I care for my 4TH ARQ garments?
To maintain the quality of your items, we recommend washing them inside out on a cool cycle (30°C) and avoiding the use of a tumble dryer.